General Questions

How Can We Guarantee Quality?

“Always a pre-production sample before mass production; Always final Inspection before shipment; “meantime VOLI offer different warranty time for different products, for brass products like a faucet, valves we offer 5-10 years warranty for plastic products we offer 1-3 years warranty.

Why Should You Buy from Us Not from Other Suppliers?

(1) Abundant experience in producing faucets.
(2) Comprehensive execution of ISO9001 management system.
(3) Strict quality control standard.
(4) Product Certificate:cUPC,NSF,WaterSense,CEC.
(5) OEM

What Services Can We Provide?

Accepted Delivery Terms:  FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency: USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken: English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian

What is the minimum order quantity? (MOQ)

Normally 300pcs/item. Trial orders and further requests can be negotiated.

What is Your Terms of Packing?

Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

What is Your Terms of Payment ?

T/T, Paypal, Ali-pay, west union, cash, 30% T/T in advance, balance before shipment, etc.

Can You Send Products to My Country?

Sure,we can.If you do not have your own ship forwarder, we can help you.

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